Terms & Conditions

Coco-work Tangalle — Coworking & Shared Facilities

Last updated: October 1, 2026

Welcome to Coco-work Tangalle! We want to create a comfortable, safe and inspiring place where everyone can work, connect and feel at home.

These Terms & Conditions explain how our coworking space and shared facilities may be used. By booking or using our coworking services, you agree to follow these terms.

Coco-work Tangalle is operated by BOHELANKA (PRIVATE) LIMITED, a company registered in Sri Lanka under registration number PV00364202.

Location: Godallawela, Tangalle, Sri Lanka
Email: cocoworksrilanka@gmail.com

1. Access to the Coworking Space

Our coworking facilities are available to guests with a valid booking, pass or other permission from our staff.

• Access is limited to the hours and facilities included in your booking or agreed access plan.
• Workspace passes are personal and may not be transferred to another person without our permission.
• Visitors or additional guests require prior approval from our staff.
• Overnight accommodation is not included in a coworking pass unless separately booked and confirmed.
• Please follow reasonable instructions from our staff and respect any facility-specific rules displayed on the premises.

Coco-work reserves the right to manage access based on availability, operational requirements and safety considerations.

2. Shared Workspace Etiquette

Our coworking space includes different working environments, including the Focus Zone and Open Hub.

To maintain a productive atmosphere for everyone:

• Keep noise at a reasonable level and respect people working nearby.
• Take phone calls and online meetings only where permitted by the applicable zone rules or staff.
• Use headphones when listening to music, watching videos or participating in calls.
• Keep your workspace tidy and avoid occupying additional desks or chairs without permission.
• Treat fellow guests and staff respectfully. Harassment, discrimination, intimidation and aggressive behaviour are not tolerated.

Please respect that workspace zones may have different noise and usage rules.

3. Kitchen, Complimentary Refreshments & Drinks

Our shared kitchenette is available for guests to enjoy refreshments and prepare their own snacks and drinks.

We are happy to offer the following refreshments free of charge to our coworking guests:

• Freshly prepared coffee and tea.
• Drinking water from our water dispenser.
• A small selection of fresh fruit, subject to availability.

Soft drinks and other individually priced beverages may also be available for purchase. Their prices will be clearly displayed.

To help keep the kitchenette pleasant and safe for everyone:

• Use kitchen appliances and equipment only for their intended purposes.
• Never leave heating appliances unattended while in use.
• Dispose of rubbish and food waste in the designated bins.
• Respect refreshments and personal belongings belonging to other guests.
• Please report spills, damaged equipment or any safety concerns to our staff.
• Follow any reasonable instructions provided by our staff.

Guests are welcome to enjoy the complimentary refreshments in reasonable quantities, with consideration for others.

Commercial food preparation or catering activities require prior written permission.

4. Wi-Fi and Internet Use

Internet access is provided as an amenity for coworking guests.

Guests agree not to use the network for unlawful activities, unauthorised access to systems, malware distribution or activities that materially interfere with other users.

While we aim to provide reliable connectivity, internet performance may vary due to network conditions, maintenance, service-provider disruptions or other circumstances.

Guests are responsible for taking appropriate precautions to secure their own devices, accounts and sensitive information when using shared internet access.

Coco-work does not guarantee uninterrupted connectivity or any particular internet speed unless expressly agreed in writing.

5. Furniture, Equipment and Facilities

Guests may use the desks, chairs, electrical outlets, climate-control equipment and other facilities made available for their selected service.

Please handle all shared property with care.

• Do not move, dismantle, modify or remove furniture or equipment without permission.
• Do not overload electrical sockets or use unsafe electrical devices.
• Follow staff instructions concerning air conditioning, fans and other shared utilities.
• Report damage or unsafe conditions promptly.

Guests may be required to reimburse Coco-work for reasonable, documented costs resulting from damage they intentionally or negligently cause, to the extent permitted by applicable law.

Normal wear and tear is excluded.

6. Personal Belongings

Guests are encouraged to keep personal belongings, including laptops, phones, wallets and documents, secure and under their supervision.

Please do not leave valuable items unattended in shared areas.

Coco-work is not responsible for losses caused by circumstances outside its reasonable control. Nothing in these terms excludes liability for loss or damage caused by Coco-work's negligence or other liability that cannot lawfully be excluded.

7. Safety and Responsible Conduct

For the safety and comfort of everyone:

• Smoking and vaping are prohibited inside coworking rooms and enclosed shared areas. Any permitted outdoor smoking area must be clearly designated.
• Open flames, hazardous activities and unsafe use of electrical equipment are prohibited.
• Illegal drugs, violence, harassment and unlawful behaviour are not permitted.
• Access to staff-only or restricted areas is prohibited without authorisation.
• Guests must follow emergency instructions and promptly report hazards or accidents.

In an emergency, please immediately notify our staff and follow evacuation or emergency procedures.

8. Immigration and Legal Compliance

Coco-work Tangalle, operated by BOHELANKA (PRIVATE) LIMITED, provides coworking facilities, internet access, and related amenities. The company does not employ, sponsor, supervise, or arrange professional activities undertaken independently by its visitors.

Each visitor is responsible for ensuring that their activities comply with applicable Sri Lankan immigration, visa, employment, and other legal requirements, including obtaining any necessary authorisations.

Coco-work does not ordinarily verify visitors' immigration status or work authorisation unless required to do so by applicable law or a competent authority.

To the fullest extent permitted by Sri Lankan law, BOHELANKA (PRIVATE) LIMITED shall not be liable solely as a consequence of a visitor's independent failure to comply with applicable immigration or employment requirements.

Nothing in this provision shall exclude or restrict any statutory duty or liability that cannot lawfully be excluded or restricted.

9. Bookings, Payments and Cancellations

Where paid coworking reservations or passes are offered, the applicable price, duration, included services, payment terms and cancellation conditions will be provided before purchase.

Any applicable taxes and mandatory charges will be clearly disclosed.

A booking is confirmed according to the confirmation process displayed at the time of reservation.

Cancellation, changes and refunds are subject to the policy communicated with the relevant booking and to mandatory consumer protections under Sri Lankan law.

If Coco-work cannot provide a confirmed service, we will offer a reasonable solution, such as rescheduling or an appropriate refund, according to the circumstances and applicable law.

10. Service Interruptions

We aim to maintain a comfortable and functional workspace.

However, temporary disruptions may occur due to power outages, internet failures, maintenance, severe weather or other circumstances.

We will take reasonable steps to minimise disruption and restore affected services where practicable.

Where a material interruption prevents the provision of a paid service, we will consider appropriate remedies consistent with the booking agreement and applicable consumer law.

11. Respect for the Property and Other Guests

Coco-work is a shared environment.

Guests must respect the privacy, comfort and property of others.

Photography or filming that prominently features other identifiable guests, their screens or confidential work requires their permission.

Commercial filming, organised events or activities that may disrupt the normal operation of the coworking space require prior approval.

12. Suspension or Termination of Access

Coco-work may suspend or terminate access where a guest seriously or repeatedly breaches these terms, creates a safety risk, damages property or disrupts other users.

Where appropriate, guests may first be asked to correct their behaviour.

Any refund or other financial consequence will be assessed according to the circumstances, the booking agreement and applicable law.

13. Privacy

Personal information collected in connection with enquiries, bookings or coworking access will be handled according to our Privacy Policy and applicable data-protection requirements.

Please refer to our separate Privacy Policy for information about personal data, service providers, retention and contact details.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The current version will be published on our website with its most recent update date.

Material changes affecting an existing paid booking will not be applied retrospectively without a lawful basis or appropriate agreement.

15. Governing Law and Contact

These Terms & Conditions are governed by the laws of Sri Lanka, subject to any mandatory legal protections that apply.

If you have a concern or complaint, please contact us first so that we can try to resolve it fairly.

Coco-work Tangalle
Operated by BOHELANKA (PRIVATE) LIMITED
Company Registration No.: PV00364202
Godallawela, Tangalle, Sri Lanka
Email: cocoworksrilanka@gmail.com

Thank you for helping us keep Coco-work a welcoming, respectful and inspiring place to work.